Abysmal response from Badger Airbrush Co USA

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NoelSmith
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Abysmal response from Badger Airbrush Co USA

Post by NoelSmith »

A number of months ago I Emailed the Badger USA factory technical queries department. The question was about whether I could convert my old 100XF side feed airbrush into a gravity fed unit by exchanging the existing shell for a new Badger 100 shell and utilising parts from my existing air brush.

Simple enough question? Despite 2 chase ups for an answer to my original Email I have heard absolutely nothing.

I already own two other Badger Air Brushes that I am quite happy with, but this experience makes me wonder what sort of after market service I would get should I have to send any of my air brushes in for a factory overhaul.

Maybe I will get a better response from the main UK Badger agent instead.

Or perhaps I should bite the bullet and convert to an Iwata or a Harder and Steenbeck!
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Twokidsnosleep
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Re: Abysmal response from Badger Airbrush Co USA

Post by Twokidsnosleep »

Neil I can maybe help if you want to stay with Badger brushes
I have a mint Patriot just not using very much it is like an ultimate apex
Send me a PM if interested

Otherwise buy a H/S Ultra locally. That little sucker does everything I ask of it and cleans up so easily
Scott

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NoelSmith
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Re: Abysmal response from Badger Airbrush Co USA

Post by NoelSmith »

Still no response to my question by email to the Badger Airbrush Company factory technical queries department in the USA.
Not bothered to chase it up again for a third time.
Their product is very good, but afraid trying to get an answer to a straight forward technical question from them was a disappointment!
Bet if it was a sales enquiry they would have responded like a shot.

Got a very quick response from their UK agent Barwell when asked the same question within a couple of days.
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digger303
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Re: Abysmal response from Badger Airbrush Co USA

Post by digger303 »

Sad and disappointing
:cheers2:
Listen and appear wise
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