Just a quick update;
Still no parts from Revell, so I sent an e-mail, after a week with no answer,
I decided to call, after trudging thru 20 minutes of autobots taking me around in circles,
I just kept pressing 0 until I actually got a live human.
The lady I spoke to, I wish I remembered her name, found my order on the computer, and said
that a shipping label had been printed, but she couldn't access any more info from her computer but she would
call the customer service manager to find out what was what, and let me know.
Well...2 days pass and I got an e-mail from the CSM,
Due to a "clerical error"my order placed on July 2 was not processed until August 2, and it would take another
8-12 weeks for the parts to arrive.
Can you see the blood rising, and the steam shooting out of my ears yet?
So I walked away for about 2 hours to keep from typing things in my response in a tone that I might regret later,
I spent another 2 hours carefully crafting a response that expressed my displeasure and disappointment
with the situation, and how poorly it was being handled, along with a little nose rubbing on how when I had a problem with
a kit from another company, the new parts were in my hand in 4 days, I sent off the e-mail response to revell's CSM.
2 hours later an autobot e-mail from revell said my parts had been shipped, and should arrive in 2-3 weeks,...
We'll see, revell is only about 200 miles from my house, so even if they send them by carrier pigeon, 2 weeks seems a bit long.
