Global Scale Modeller

Coen wrote:Yeeeehaaawww!
I already have'em bookmarked.

Hi Lee ,

We have addressed the concerns of customers on forums as per shipping cost . We have in checkout applied this check box for all Ultimate Modeling Products sold in North America. We
are assuming all UK /Europe based Customers will purchase from their preferred retailer in these regions. If we do encounter order from UK / Europe we will re-direct the customer to
Ultimate Modeling Products.

Now on our Checkout / Shopping Cart page :

: " ALL ULTIMATE MODELING PRODUCTS ( THIS IS OUR NORTH AMERICAN FLAT RATE )This rate may increase due to weight,destination, and size of order placed. We will advise of exact cost prior to shipping on all large orders and if cost exceeds our flat rate. $8.75 " please note All prices are in U.S. CURRENCY.

" Recalculate " must be clicked prior to checkout we have that highlighted for the customer " but you can mention it on your posting. The Recalculate just ensures
all is calculated properly. At any time customers can call us Toll Free for assistance if needed.

Lee wrote:Hey guys, I let the owner of Strike Force know your thoughts about the postage and he's come up with this work around for all Ultimate customers....

Hi Lee ,

We have addressed the concerns of customers on forums as per shipping cost . We have in checkout applied this check box for all Ultimate Modeling Products sold in North America. We
are assuming all UK /Europe based Customers will purchase from their preferred retailer in these regions. If we do encounter order from UK / Europe we will re-direct the customer to
Ultimate Modeling Products.

Now on our Checkout / Shopping Cart page :

: " ALL ULTIMATE MODELING PRODUCTS ( THIS IS OUR NORTH AMERICAN FLAT RATE )This rate may increase due to weight,destination, and size of order placed. We will advise of exact cost prior to shipping on all large orders and if cost exceeds our flat rate. $8.75 " please note All prices are in U.S. CURRENCY.

" Recalculate " must be clicked prior to checkout we have that highlighted for the customer " but you can mention it on your posting. The Recalculate just ensures
all is calculated properly. At any time customers can call us Toll Free for assistance if needed.

I think that's a great bit of customer service from Strike Force Hobbies, fair play to them

Orbyn wrote:I got some pop ups trying to tell my PC was infected when I clicked on their new products link. Be careful. I run Linux so I am not too worried and didn't click on their pop up or call their phone number to be scammed. This a typical malware scam.

The domain that comes up in the new tab does not come up in a google search. Whois shows the domain (us-techsupports.com) was registered today. A sure sign it someone is up to no good.

Hi Lee,

We were on the link you provided and noted on post section a post regarding about Pop up on our system and phone number
being a scam. Posted by ORBYN at 3:39 a.m. Dec 6, 2014 . Please note that our website is managed by the very best in the IT business
and they have confirmed that all is well with our website. We can confirm there is no malware on our website.

Running Mac OSX, FireFox , Internet Explorer no problems, and no such pop up displays when we are on " Hot Products " link directly
from our website. We also ran some Malware software systems and all came back negative.

Also our Domain name is fully registered and protected and we were on the " Whois " website as noted by the post and it displayed
domain information and it was was accurate www.strikeforcehobbies.com. We will look into this " Linux " issue further.
Once again our IT Department notes all is secure and running well.

We ask all Ultimate customers to type into their browser our full website address when accessing our website, and as always protect your computers with
respected and well reviewed malware software. Customers should only call our " Toll Free Number as per our website " .

If a customer has doubt or a concern at any time when on their computer please call us we will address any and all issues quickly.

Hi Lee,

We understand that sometimes a post such as the one by the member can rattle some customers. We want to assure everyone that
we have our website monitored 24 / 7 and by the best IT people in the business with millions of dollars spent on technology to ensure
your shopping experience with us is safe and fully secured.

Some things to remember :

1) Always ensure you type into your browser our website address in full http://www.strikeforcehobbies.com.

2) Always ensure you have the most up to date and well reviewed Malware software installed

3) Run a Full Scan of your system on a regular basis

4) When calling us only call our official Toll Free number : 1-866-784-1657

5) Never click on any window or page you do not recognize and never give any information over the internet. We never
ask for any customer information as we have it all on your order form.

6) All information received via call orders is shredded after order is processed for your full protection.

7) Never email us your personal information just the Ultimate items stock # Only. We will invoice you later via email.

8) Always browse products directly from our official website for security

9 ) Remember we are always a phone call or email away to assist our customers with any and all questions and or concerns

10 ) All parcels entering the United States must have a contact phone number please ensure you fill that in your order form
as this ensures your purchase move quickly with no delays via Customs and or USPS ( United States Postal Service )..etc.


We value all customers from Ultimate and we want to ensure you have the most secure and satisfying shopping experience with us
at all times.

We welcome all Ultimate Members and customers we look forward in serving all of you in CANADA and the UNITED STATES
for many years to come with all your Ultimate purchases and more… .

We are proud to be part of the Ultimate family. Cheers !

sidewrds wrote:Just a quick follow up as I said I would update. I received my package today. It was well packed and shipped extremely quickly from their warehouse but the holidays held it up a little. Still under a week to get it. The guys at strike force have extremely good communication the whole way through the process. I'll definitely use them again.

1hobbyworldusa wrote:We are Hobbyworld-USA.com have just received our first shipment of Sanding Sticks, PE Placer and washes from Ultimate. So between SFH's in Canada and us in the US (New Hampshire) we should be able to get all of your Ultimate needs met. We are both experiencing shipping problems concerning the Thinners and Cleaners, but the remainder of their stock has arrived. As soon as the UK Shipper gets us our order of Thinners we'll be ordering all the new products from Ultimate as well as some Cleaners. So hopefully soon, all of your Ultimate needs will be met !

Thank you...
Matt B.
1hobbyworldusa@gmail.com
http://www.hobbyworld-usa.com

detree wrote:

1hobbyworldusa wrote:We are Hobbyworld-USA.com have just received our first shipment of Sanding Sticks, PE Placer and washes from Ultimate. So between SFH's in Canada and us in the US (New Hampshire) we should be able to get all of your Ultimate needs met. We are both experiencing shipping problems concerning the Thinners and Cleaners, but the remainder of their stock has arrived. As soon as the UK Shipper gets us our order of Thinners we'll be ordering all the new products from Ultimate as well as some Cleaners. So hopefully soon, all of your Ultimate needs will be met !

Thank you...
Matt B.
1hobbyworldusa@gmail.com
http://www.hobbyworld-usa.com

Have made several orders from Matt @ Hobby World USA
Great customer service and selection!!

Good to still have companies that treat customer right....

Pete

PDiTomaso wrote: Mon Jan 21, 2019 2:50 am I find it odd that a distributor located in Ontario Canada has it's prices listed as US Dollars. I also did a check price wise and it's cheaper to order the same products from the UK then it is from them.