DO NOT PURCHASE from Chicago Airbrush!!!
Posted: Sat Apr 22, 2017 2:23 pm
I just want to give you all a warning to NOT BUY ANYTHING at Chicago Airbrush! I know a number of you have purchased items here in the past, myself included.
A couple of years back I purchased my Infinity CR+ after speaking with the team, asking questions, etc. I placed my order, it arrived and everything was fine and dandy.
Last month I placed an order for myself and another buddy to combine our shipping after their St. Patrick's day sale coupon arrived. I received an email a day later saying my FPC valves were out of stock and asked if I would like to have all my items ship at once, or to just send the moisture trap that was also on the order. I opted to wait for everything as it would only be "5-7 business days". It's been a month and a half now. No one answers the phone anymore, no one responds to emails from me or via PayPal.
I have escalated my dispute to a claim with PayPal. PayPal gave them two weeks to respond, one week has passed. Hopefully I'll see my $115 again. I don't understand why their website is still up and accepting orders, but it's thievery.
This isn't just me talking garbage, they are a rash on the Internet and Google: https://www.trustpilot.com/review/www.c ... supply.com
I don't like speaking ill of people or companies on the Internet, If I wouldn't say it to your face, I won't say it on the Internet. However, I feel so strongly in this case that I want everyone to carefully guard their money and not spend it at Chicago Airbrush.
I still wanted the FPC valves, so after some looking around I came across air-craft.net. I know the shop and Martin, have been highly recommended by the folks here, so I priced it out for shipping to the U.S. Turns out, it was a little bit cheaper. I may have to wait a bit longer for shipping, but I'm not in any particular hurry. My order shipped within 24 hours of placing the order. It's up to the mail system now.
Plus, air-craft.net looks a LOT different than Chicago Airbrush. https://www.trustpilot.com/review/air-craft.net. Martin just may have found a repeat customer outside of the UK.
Happy Modelling Everyone!
A couple of years back I purchased my Infinity CR+ after speaking with the team, asking questions, etc. I placed my order, it arrived and everything was fine and dandy.
Last month I placed an order for myself and another buddy to combine our shipping after their St. Patrick's day sale coupon arrived. I received an email a day later saying my FPC valves were out of stock and asked if I would like to have all my items ship at once, or to just send the moisture trap that was also on the order. I opted to wait for everything as it would only be "5-7 business days". It's been a month and a half now. No one answers the phone anymore, no one responds to emails from me or via PayPal.
I have escalated my dispute to a claim with PayPal. PayPal gave them two weeks to respond, one week has passed. Hopefully I'll see my $115 again. I don't understand why their website is still up and accepting orders, but it's thievery.
This isn't just me talking garbage, they are a rash on the Internet and Google: https://www.trustpilot.com/review/www.c ... supply.com
I don't like speaking ill of people or companies on the Internet, If I wouldn't say it to your face, I won't say it on the Internet. However, I feel so strongly in this case that I want everyone to carefully guard their money and not spend it at Chicago Airbrush.
I still wanted the FPC valves, so after some looking around I came across air-craft.net. I know the shop and Martin, have been highly recommended by the folks here, so I priced it out for shipping to the U.S. Turns out, it was a little bit cheaper. I may have to wait a bit longer for shipping, but I'm not in any particular hurry. My order shipped within 24 hours of placing the order. It's up to the mail system now.
Plus, air-craft.net looks a LOT different than Chicago Airbrush. https://www.trustpilot.com/review/air-craft.net. Martin just may have found a repeat customer outside of the UK.
Happy Modelling Everyone!
